faqs

  • Who is eligible to use the Magenta Moments program for tourists?

    The benefits are available to users of Montenegrin Telekom tourist packages.

  • Is registration required to use the benefits?

    No registration is needed. You only need to enter the phone number of your tourist package when claiming a coupon.

  • I’m not a tourist package user – how can I access the benefits?

    You can easily purchase one of the tourist packages online via the link: Internet for Tourists in Montenegro – Telekom Packages with 500GB

  • Is there a limit to the number of coupons I can download?

    There are no restrictions on the number of coupons you can claim.

  • Can I use the same offer multiple times?

    Yes, the same offer can be used more than once.

  • Where can I find the coupon after I download it?

    You can find all your downloaded coupons under the 'Coupons' section.

  • What is an OUTLET PIN?

    The outlet PIN is used to verify that a voucher has been redeemed. It will be entered by a staff member at the participating location.

  • Who can I contact if I have issues using the benefits?

    Feel free to reach out to us via email at: mmsupport@telekom.me